Terms of Service

Welcome to EasyMock ("we," "us," "our," or the "Company," operated by Velante LLC, a Wyoming limited liability company). These Terms of Service ("Terms") govern your access to and use of the website located at easymock.app (the "Website") and all related services (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.

EasyMock is an AI-powered tool that generates product mockup images (lifestyle and flat-lay photography) for print-on-demand and Etsy sellers, for apparel. Users select product and scene options, and the Service generates output images using generative AI technology. The mockup is produced with the chest panel left blank, so that you can place your own design on it afterwards.

2.1 Credit System — Access to mockup generation is provided through a credit-based system. Each generation request consumes a specified number of credits, as displayed on the Website at the time of use.

2.2 AI-Generated Nature of Outputs — Outputs are produced using third-party generative AI models (see Section 7). Outputs may contain visual inconsistencies, artifacts, or inaccuracies inherent to AI image generation.

You are responsible for reviewing all Outputs before using them for any commercial purpose, including verifying that garment colors, textures, and design placement meet your standards.

2.3 Service Modifications — We reserve the right to modify, suspend, or discontinue any aspect of the Services, including available products, scenes, credit costs, or pricing, at any time, with or without notice. Material changes affecting existing paid credits will be communicated in accordance with Section 14.

3.1 Account Creation — To use certain features of the Services, you must create an account by providing accurate, current, and complete information, including a valid email address. You agree to keep this information up to date.

3.2 Age and Business Use — You must be at least 18 years old to use the Services. The Services are intended for business/commercial use by sellers and creators; if you are using the Services on behalf of a business entity, you represent that you have authority to bind that entity to these Terms.

3.3 Account Security — You are solely responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. Notify us immediately at support@easymock.app of any unauthorized use.

3.4 One Account per User — An account may not be shared across multiple users or businesses without our prior written consent.

4.1 Credit Packages — Credits are sold in packages as displayed on the Website's pricing page. Pricing is shown in U.S. Dollars (USD).

4.2 Payment Processing — Payments are processed by Stripe, Inc. ("Stripe"). By making a purchase, you agree to Stripe's applicable terms and privacy policy. We do not store your full payment card details.

4.3 Service Delivery for Refund Purposes — A credit is considered used, and the associated mockup-generation service is considered fully delivered and consumed, immediately upon your submission of a generation request that returns an Output — because doing so incurs an immediate, non-recoverable computing cost to us.

This definition governs how refunds are calculated under Section 4.4.

4.4 Refund Policy — Purchased credits are not refunded in cash, except in the limited cases below. Requests must be submitted to support@easymock.app within fourteen (14) days of the purchase date, referencing your order/transaction ID.

— Unused credits: Fully refundable on request within the 14-day window, provided no generation has been made with them.

— Duplicate charges, or a charge where credits never arrived in your balance: refunded in full.

— If we discontinue the Service or become unable to deliver it, remaining unused credits are refunded.

— Used credits: Not refundable in cash, per Section 4.3. Where an Output is defective within the meaning of Section 4.5, the remedy is a restored credit or a fresh generation, at your choice.

— Refunds, where approved, will be processed back to the original payment method via our payment processor and are subject to that processor's own timelines.

This policy does not limit any statutory refund rights you may have under applicable law.

4.5 Defective Outputs — Outputs are generated by an AI model, not assembled from a fixed template. The same options will not produce the same image twice: pose, arrangement and light vary between generations. That variation is inherent to the Service and is not a defect.

An Output is defective when it does not deliver the options you selected, or when it contains a generation error that makes it unusable. This includes:

— The scene does not match the season or theme you selected (for example, Christmas was selected and the scene is a summer one);

— The garment colour, fit, or format (lifestyle or flat lay) is not the one you selected;

— The model is anatomically broken to a degree that makes the image unusable, such as two heads, an extra arm, or malformed hands;

— The garment itself is malformed, or the chest panel is too deformed to place a design on: creased, folded or rucked up.

Dissatisfaction with an Output that does deliver the options you selected — the pose, the light or the composition not being the one you hoped for — is not a defect.

Every generation is given a GENERATION NUMBER that is unique within your account; you will see it directly below the output and in your "My generations" list.

Report a defect within fourteen (14) days of the generation, quoting that number, and we will review the image. Where we confirm the defect, we restore the credit to your account or generate the mockup again for you at no further cost. This is the sole remedy for defective Outputs; used credits are not refunded in cash.

4.6 Credit Expiration — Credits do not expire unless otherwise stated at the time of purchase.

4.7 Pricing Changes — We may change credit package pricing at any time. Price changes do not affect credits already purchased.

4.8 Consumers in the EEA, the United Kingdom and Turkey — If you are a consumer resident in the European Economic Area, the United Kingdom or Turkey, you have a statutory right to withdraw from a purchase of digital content within fourteen (14) days.

By generating a mockup, you request that we begin performance immediately and acknowledge that your right of withdrawal ends, for the credits used, once performance has begun. Unused credit packs remain refundable within fourteen (14) days as set out in Section 4.4.

5.1 Your Designs — The Service does not accept uploads or free-text input. The only input is the set of options you select from fixed lists, and the Output is delivered with the chest panel left blank.

Your own design is therefore never submitted to us: you place it on the Output yourself, outside the Service. It remains entirely yours and we acquire no rights in it.

If uploads or free-text input are introduced later, these Terms will be updated before that feature becomes available.

5.2 License to Generated Outputs — Subject to your compliance with these Terms and full payment of applicable credits, we grant you a perpetual, worldwide, non-exclusive, royalty-free license to use, reproduce, display, distribute, and create derivative works from the Outputs you generate, for personal and commercial purposes, including:

— Product listings on Etsy or any other e-commerce platform;

— Marketing, advertising, and social media use;

— Any other lawful commercial use connected with your business.

This license does not permit you to:

— Resell, redistribute, or license Outputs "as-is" as standalone stock images, mockup templates, or template packs;

— Use Outputs to build or operate a competing mockup-generation service;

— Use automated tools to bulk-extract or scrape Outputs or Website content outside your own account activity.

5.3 Our Intellectual Property — The Website, Services, and all underlying software, technology, designs, trademarks, and logos (excluding Outputs) are owned by or licensed to us and protected by applicable intellectual property laws. No rights are granted to you except as expressly stated in these Terms.

5.4 Feedback — If you provide feedback or suggestions about the Services, you grant us an unlimited, irrevocable, royalty-free right to use that feedback without any obligation to you.

You agree not to:

— Use the Services, or the Outputs they produce, in a way that infringes another party's copyright, trademark, or other intellectual property rights;

— Generate content that is illegal, obscene, defamatory, hateful, or that depicts or promotes violence or discrimination;

— Use the Services to create counterfeit products or content that impersonates or misleads consumers about the origin of a product;

— Attempt to gain unauthorized access to our systems, probe or test our security, or interfere with the integrity or performance of the Services;

— Use bots, scrapers, or other automated means to access the Services without our written permission;

— Manipulate or attempt to defraud the credit or payment system;

— Reverse-engineer, decompile, or attempt to extract the underlying models or source code of the Services.

We reserve the right to suspend or terminate accounts that violate this policy, without prior notice, at our sole discretion.

Mockup generation is powered by third-party generative AI providers (currently Google Gemini). To generate an Output, we send the minimum data necessary — the options you selected — to that provider for processing. Further detail is available in our Privacy Policy.

AI providers' own terms may additionally govern how submitted data is used at the model-provider level.

We respect intellectual property rights and expect our users to do the same. If you believe content available through the Services infringes your copyright, you may submit a notice under the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512).

Designated Copyright Agent: Velante LLC — Copyright Agent. Email: support@easymock.app (subject line: "DMCA Takedown Notice"). Address: 30 N GOULD ST STE 53429, Sheridan, Wyoming 82801, USA.

A valid notice must include: (a) a signature of the copyright owner or authorized representative; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and information sufficient to locate it;

(d) your contact information; (e) a good-faith statement that the use is unauthorized; and (f) a statement, under penalty of perjury, that the notice is accurate and you are authorized to act.

Upon receiving a valid notice, we will act expeditiously to remove or disable access to the material and may notify the user who submitted it. Users who believe their content was removed in error may submit a counter-notification meeting the requirements of 17 U.S.C. § 512(g). We may terminate accounts of repeat infringers at our sole discretion.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT OUTPUTS WILL MEET YOUR EXPECTATIONS, BE ERROR-FREE, OR RESULT IN ANY PARTICULAR SALES OR BUSINESS OUTCOME. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST SALES, OR LOST DATA, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless the Company and its officers, members, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

(a) your use of the Services in violation of these Terms; (b) your violation of any law or third-party right; or (c) your use of Outputs in a manner not permitted under Section 5.2.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

12.1 Informal Resolution First — Before filing a claim, you agree to first contact us at support@easymock.app and attempt to resolve the dispute informally for at least thirty (30) days.

12.2 Binding Arbitration — If a dispute is not resolved informally, any claim arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court.

The seat of arbitration shall be Sheridan County, Wyoming. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver — YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

12.4 Opt-Out — You may opt out of this arbitration agreement by sending written notice to support@easymock.app within thirty (30) days of first accepting these Terms. Opting out does not affect any other provision of these Terms.

12.5 Exceptions — Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent infringement or misuse of intellectual property rights, pending resolution of arbitration.

12.6 Governing Law — These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law provisions.

13.1 Term — These Terms apply from the moment you first access the Services and continue until terminated.

13.2 Termination by You — You may close your account at any time by emailing support@easymock.app. Termination does not entitle you to a refund of used credits (see Section 4.4 for unused-credit refunds).

13.3 Termination by Us — We may suspend or terminate your account, without prior notice, if you breach these Terms, engage in fraudulent activity, or for any other reason at our discretion, subject to applicable law.

13.4 Effect of Termination — Upon termination, your right to access the Services ceases, unused credits may be forfeited (except as required to process a pending refund request under Section 4.4), and provisions that by their nature should survive (IP, disclaimers, indemnification, limitation of liability, dispute resolution) will survive.

We may update these Terms from time to time. Material changes will be communicated via email to your account address and/or a notice on the Website, with an updated "Last Updated" date. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

15.1 Entire Agreement — These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and the Company regarding the Services.

15.2 Severability — If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.

15.3 No Waiver — Our failure to enforce any provision does not constitute a waiver of that provision.

15.4 Assignment — You may not assign these Terms or your account without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

15.5 Force Majeure — We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including acts of God, network or infrastructure failures, or third-party service outages (including our AI providers or payment processors).

15.6 No Agency — Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and the Company.

15.7 Language — These Terms are provided in English. If translated into another language (including any Turkish-language version published on the Website for informational purposes), the English version shall prevail in the event of any conflict or inconsistency.

15.8 Notices — Notices to you will be sent to your account's registered email address. Notices to us should be sent to support@easymock.app.

15.9 Electronic Communications — By creating an account, you consent to receive communications from us electronically, including transactional emails and notices under these Terms. Electronic communications satisfy any legal requirement that such communications be in writing.

15.10 Export Controls and Sanctions — You represent that you are not located in, or ordinarily resident in, a country or territory subject to comprehensive U.S. sanctions, and that you are not listed on any U.S. government list of prohibited or restricted parties. You may not use the Services in violation of U.S. export control or sanctions laws.

15.11 Third-Party Services — The Services rely on third-party providers, including Stripe for payment processing and Google for AI generation. We are not responsible for the availability or acts of third-party services, and your use of them may be subject to their own terms.

Velante LLC. Email: support@easymock.app. Address: 30 N GOULD ST STE 53429, Sheridan, Wyoming 82801, USA.